Privacy Policy
1. Who We Are & When This Policy Applies
1.1. Who we are
Update: …/…/…
Brand/Shop: White On Denim
Website:....
Contact Email:
We (“we”, “our”, “the Shop/White On Denim”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you (“customer”) browse our website, place orders, make payments, or contact us. By continuing to use our website, you acknowledge that you have read and understood this Policy.
This Policy applies to personal data processed through our website and related customer support channels. It does not apply to third-party platforms that you may access via links on our website, as those platforms have their own privacy policies.
1.2. Phạm vi áp dụng
This Policy applies to personal data processed through our website and related customer support channels. It does not apply to third-party platforms that you may access via links on our website, as those platforms have their own privacy policies.
2. Personal Data We Process
We collect information to support our sales activities, customer service, and website operations. We may collect and process your personal data under the following categories as shown in the table below:
3. Why We Use Your Data ( Purpose & Legal Basis)
3.1. To process orders & provide services
We use your information to confirm your order, prepare the products, pack the items, arrange delivery, and provide order status updates.
3.2. To ensure stable & secure website operations
White On Denim may use technical data to detect errors, prevent spam, block unusual or suspicious access, and protect the website. This is necessary to ensure that our website operates smoothly and remains secure for users.
3.3. To analyze & improve customer experience
White On Denim may use website access and browsing data to better understand how users interact with our website. Based on this, we may optimize the website interface, content, product descriptions, and ordering process. Our goal is to make the shopping experience more convenient and reduce any confusing steps.
3.4. To prevent fraud and abuse
We may process necessary data to detect unusual behavior, fraud, or misuse of our policies. This helps protect our legitimate interests and ensures a fair shopping environment for all customers.
3.5. To comply with legal obligations
In certain cases, we may use or retain data to comply with legal requirements, including accounting and tax obligations, or lawful requests from competent authorities.
4. Data Sources
4.1. Direct collection
We collect data directly from you when you enter order information, subscribe to receive updates, or contact us for customer support.
4.2. Automatic collection when you visit our website
Certain technical data and browsing behavior may be collected automatically through cookies, system logs, or website analytics tools.
4.3. Collection from partners related to your order
We may receive delivery status information from shipping partners or payment status information from payment providers in order to process and fulfill your order.
5. Data Sharing: When & Who
5.1. Sharing with Shipping Partners
We share necessary shipping information so that our shipping partners can deliver your order to the correct address and provide delivery status updates.
5.2. Sharing with Payment Providers
We share necessary transaction information to process payments. We do not store your card details, and payment data is handled in accordance with the payment provider’s policies
5.3. Sharing with website service providers
WOD may use service providers such as hosting providers, email tools, order management systems, or customer support services. These providers only process data to deliver their services in accordance with our instructions.
5.4. We DO NOT sell personal data
We do not sell your personal data to any third party
6. Data Retention
6.1. Rentention Principle
We retain personal data only for as long as necessary to support our operations, provide customer service, resolve disputes, and comply with applicable legal requirements.
6.2. Reference retention periods
In general, order-related data may be retained for a reasonable period of time to support reconciliation and after-sales service (… days). Technical data is typically retained for a shorter period for security purposes and system operations
7. Security
White On Denim applies reasonable security measures such as limiting internal access to personal data, protecting administrative accounts, and controlling data storage systems.
You understand that no system can guarantee absolute security. In the event of an unexpected incident, we will make reasonable efforts to respond and minimize risks to the extent possible.
8. Your Rights
8.1. Right to access & correction
You may request access to, or correction of, your personal data if the information is inaccurate or has changed.
8.2. Right to request deletion
You may request deletion of your personal data where permitted by law and subject to our legal obligations to retain certain records.
8.3. Identify vertification
To protect personal data, we may require you to verify your identity before we process your request.
9. Updates
White On Denim may update this Policy from time to time to reflect changes in our operations or legal requirements.
The latest version will be published on our website and will clearly state the updated date
10. Contact
If you have any questions or requests related to privacy, please contact us through the following channels:
- Email:
- Instagram:
- Facebook:
We will respond within a reasonable timeframe and make reasonable efforts to support you as appropriate.